At Home Health Testing, we are committed to ensuring your order reaches you quickly and securely. Please find our detailed shipping options and policies below:
Shipping Options:
We ship to the USA only.
We ship using USPS (United States Postal Service) and UPS (United Parcel Service):
- USPS Priority Mail: 2 to 4 business days (Monday-Saturday)
- USPS First Class Mail: 2 to 7 business days (Monday-Saturday)
- UPS Next Day Air: Next business day (M-F) by 10:30 a.m.
- UPS 2nd Day Air: 2 business days (M-F)
- UPS Ground: 3 to 5 business days (M-F)
Delivery Details
- No Signature Required: UPS deliveries do not require a signature, but it is up to the driver’s discretion to leave the package if no one is available to accept it.
- Please note that UPS operates on a Monday-Friday schedule and does not offer Saturday delivery. For Saturday delivery, please select a USPS shipping option.
- Orders are shipped within 24 hours (for in stock items), excluding weekends and holidays.
- Free Shipping on Orders $39+: Enjoy free shipping on all orders of $39 or more. Our free shipping offer will not slow down your order.
- Free shipping is determined by the size and weight of the order and will be sent via USPS First Class, USPS Priority, or UPS Ground at our discretion.
Why Choose Home Health Testing?
- Fast Shipping: Order by 3 PM EST, Monday-Friday, and we ship it the same day.
- Discrete Packaging: Your tests will arrive in plain envelopes or boxes with a return address of HHT, ensuring your privacy.
- Accuracy: We double-check your orders for accuracy before shipping to ensure you receive the correct tests.
- Peace of Mind: We stand behind every product we sell. Our return policies are straightforward: if you are not happy, just return it.
Guarantee
We stand behind every test that we sell. If you are not satisfied with a product you purchased from Home Health Testing, simply return it within 30 days of purchase along with your sales receipt to:
Kai Ventures, LLC
44 Darlington Ave
Wilmington, NC 28403
We will refund your purchase price (less shipping charges) to your credit card within 3 days of receiving the return. The customer is responsible for the shipping charges to return the product in like-new condition.
Contact Us
For any questions, please send us an e-mail for a prompt response. We monitor our emails Monday - Friday, 10 AM - 4 PM.
Statement and Terms of Use
The information on this site is not meant to substitute for the advice of a physician or medical professional and should not be used for diagnosing or treating a health problem or disease, or prescribing any medication. Please consult your physician before beginning any new diet, supplement regimen, or modified exercise program.